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vBSO®

With our virtual Baggage Service Office, enable passenger self-service and activate best-in-class workflows.
Core Capabilities
Online Portal

Save time for your passengers and employees with an intuitive and streamlined claims portal.

File Validation

Validate all files through advanced business rules to prevent fraud and ensure accurate Mishandled Baggage Reports (MBRs).

MBR Best Practices

Improve your customer experience and reduce MBRs by leveraging industry best practices built into the system.

Ready to make every loss a win®?

Request a Demo

airport bags left behind